Quyet Thang , Dinh Ke Ward, Bac Giang City, Vietnam

Terms of Service

Terms of Service

First of all, Lady Hair Vietnam Co,.Ltd thanks customers for trusting and buying our products. This followings are our terms of use of our website for purchases. We are looking forward to receiving the cooperation of our customers as well as complying with our regulations.

To meet customer’s needs and create trust from customers. When purchsing at Lady Hair Vietnam Co,.Ltd, you can use the form of purchase and payment on the website.

Please read the terms and commitments carefully before using our website in making a purchase If not want orders to be delayed.


  2. Products, Price & Payment:
  3. a. Product and quality: please see more at our website:

We also customize according to client’s demand. Clients can give us your detail requirement.

  1. b. Sizes: The size for each length is exactly the centimet measured by a tape measure and a thorough inspection. we have lengths from 8 inches to 40 inches for all hair types and we also have specific prices for each length.
  2. Quantity:

We sell for both retailer and wholesaler. Minimum is 300 gram / order.

  1. d. Price:

Prices in price list are in USD (U.S. Dollar) are just prices for hair and price/ 100 gram, costs regarding to shipping and payment, fee for payment on website are not included.

– we have detail price for each kind of hair, each quality. There are two main kinds of price: Price for retailer and price for wholesaler

– Retail price: under 2 kg, wholesale price: from 2 kg.

  1. Payment

We accept payments by cash for direct orders and payment by bank transfer (T/T), money transfer (Western Union/MoneyGram) or PayPal for orders by email, whatsapp, instagram and online orders on our website.

– All online orders will be processed within 24-48 hours except weekend days/holidays.

– Our website support online orders with quantity upto 100Kg. If you want to buy larger quantity please email us your order to [email protected]  or  whatsapp  +84986819645 or please buy directly.

– See All payment methods on : https://ladyhair.vn/payment-methods/

  1. Packing & Delivery:

We packing using carton box or bag depend on your request. Each hair is wrapped carefully in nilon bag

– We ship to more than 200 countries around the world using door-to-door service of DHL/UPS/TNT or airport-to-airport service (Air Cargo) depend on your request. When you place an order, we will estimate shipping costs and delivery dates for you based on quantity you ordered. Example: 2~3 days for shipments bellow 50Kg, 3~5 days for shipments 50~100Kg, 5~14 days for shipments 100~500Kg, 14~20 days for shipment 500~1000Kg…

– We are not liable for any damages incurred by the shipping company (loss of goods, damage…) if you do not purchase insurance for your shipment. All compensation will be made by the insurance company. We are only have responsibility for provide all information needed to insurance company to help you quickly solve insurance claim.

– Consignee have to prepared all paperwork needed to provide to customs or pay import taxes for import human hair. Depend on each country, import taxes may be applied or not, taxes rate in different countries are different. We only provide Commercial Invoice, Packing List, Fumigation Certificate (if requested), C/O (if requested). We are not liable if shipment is held at customs because you can not complete customs procedure.

  1. Return & Refund policy: We will explain all details about our products and quality before you do payment. Please make sure you have full understanding about our hair quality or please buy our samples hair with small quantity before continuing with further bigger orders. We don’t accept any return & refund requests if it is not our error
  3. Use of this site:

Ladyhair.vn is registered  and governed by the laws of Vietnam. This site is used for only purchase with Ladyhair.vn and is not used for any other purposes. You agree that you will not use this site and its content for any scam (or fraud) purposes or others purposes.

  1. 2. Age and responsibility:

If you use this site, you are responsible for maintaining the confidentiality of your account information and your password and all activities that occur under your account or password. You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

  1. Privacy policy:

As a customer of Lady Hair Vietnam Co,.Ltd you are guaranteed complete privacy. It is required that you provide your account and personal details for payment online.

– Your personal information: we totally respect your right of privacy, therefore we only use your personal data that has been given for making shipping documents, your email address only use for Lady Hair Vietnam Co,.Ltd to contact with you. Our administration system is located within our own firewall protected internal network, thus your personal data will be protected in privacy. However, we will provide your personal data to government as the request for conforming to the law.

  1. 4. Liability of Lady Hair Vietnam Co,.Ltd:

In order to ensure your interests, we shall have liabilities as follow:

– To do not share, resell, or distribute your email address, or physical address details with any other third party under any circumstances.

– To take responsibility for security and storage of your personal data totally confidential.

– To assume responsibility for customer’s purchase.

Limitation of liability: we shall not:

– be liable for the information stolen if the stealing is done from your computer infected by the virus or by any other cause.

– be responsible for your computer system is damaged while the payment is happening.

– accept liability for losing your personal data cause of events which are beyond Lady Hair Vietnam Co,.Ltd.com control including war, civil disturbance, acts of terrorism fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities.

  1. 5. Customer’s responsibility:

– You commit to be completely responsible for personal information has been declared as honesty, accuracy. If there are errors, fraud or disputes arising, we has the right to cancel your order.

– You have the duty to check your account information to timely inform to Lady Hair Vietnam Co,.Ltd.com if there have any mistakes. we shall not accept any resolution of a complaint after 30 days from the date of payment.

– You have to be applied to install the precautions to ensure that any choice of what you use Lady Hair Vietnam Co,.Ltd.com website is not a virus or any threat from any outside intervention may or cause damage to your computer systems.

  1. Modification:

We may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.


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